How to Commission Custom Steel Wall Art: A Simple Step-by-Step Guide

Commissioning a custom piece from Art on Steel is a guided, five-step process — share your idea and wall size, approve a digital proof, confirm the finish, and let production begin — backed by a 4.93/5 rating across 1,201 verified customer reviews.

Step 1: Decide where it will hang

Before choosing a design, note the wall width and height, whether it's an indoor or outdoor space, the room type, and the typical viewing distance. This determines the right size and style from the start.

Step 2: Choose a style or concept

A custom piece can be fully bespoke or based on an existing design — a minimalist or abstract layout, a nature-inspired silhouette, a name or word, or a personally meaningful symbol. Clarity matters more than perfection at this stage; the design gets refined during proofing.

Step 3: Provide measurements and preferences

You'll be asked for wall width (and height if relevant), preferred orientation, finish preference, and any personalisation — names, dates, or locations to work into the design.

Step 4: Review and approve the design proof

Before any steel is cut, you'll receive a digital design proof to confirm proportions, review layout, and request adjustments. Up to 3 free revisions are included; further revisions are R450 each. Production only starts once the proof is approved.

Step 5: Production and delivery

Once approved, the piece is laser-cut, powder-coated, quality-checked, and packaged for delivery. Most pieces include mounting hardware and install easily with standard wall anchors.

How long does a custom order take?

Custom and personalised pieces take up to 6 weeks, since dispatch is gated on drawing approval even though production is engaged and paid for at the time of order. Standard, non-personalised designs typically take around 2 weeks. Because a custom piece is made specifically to your details, it's non-refundable and non-cancellable once ordered.

Is custom more expensive than a standard design?

Usually, yes — but it buys exact sizing, a one-of-a-kind design, and better visual balance for your specific wall, rather than a fixed catalogue size.

What does shipping cost?

Shipping is free on orders over R2,000. Below that, it's R140 within Gauteng or R160 elsewhere in South Africa.

FAQ — Commissioning Custom Steel Wall Art

Do I need a clear idea before commissioning?

No — a general concept is enough. The design is refined during the proof stage.

Can I request changes to the design?

Yes, up to 3 free revisions are included before final approval.

Is a custom piece difficult to install?

No — most pieces install easily with basic tools and included hardware.

Can a custom piece be used outdoors?

Yes — outdoor pieces are powder-coated for weather resistance.

What if I'm unsure about sizing?

The digital proof stage is designed to catch sizing issues before production begins.

Start a custom order today.